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<单选题>How many languages can be installed for the Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop ().
解析
<多选题>What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()
解析
<单选题>What is the main function of the CRS Editor? ()
解析
<单选题>In the CRS Application Editor, where do you start the debugger? ()
解析
<单选题>Which step is designed to prompt a user to press or say a single-digit number to perform a specific function? ()
解析
<单选题>What happens when the CRS Engine fails in a High-Availability CRS deployment? ()
解析
<单选题>In IPCCX, skills can be assigned to which of the following configuration objects?()
解析
<单选题>Which of the following step libraries is included in the license for IPCC Express Standard? ()
解析
<单选题>How many skills may an agent have?()
解析
<单选题> An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()
解析
<单选题>What formula do you use to calculate the number of Voice Gateway ports? ()
解析
<单选题>Which feature is added when upgrading from IPCC Express Enhanced to IPCC Express Premium? ()
解析
<多选题>Which two features are added when upgrading from IPCC Express Standard to Enhanced? ()
解析
<单选题>Where are CTI route points added or configured for Cisco Unified Contact Center Express? ()
解析
<单选题>If the Call Redirect step sends a caller to a device that does not exist in the CallManager, which branch of the step is executed? ()
解析
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